SHIPPING POLICY
2ND CLASS DELIVERY – £3.00 (3-5 working days including Saturdays)
EUROPEAN STANDARD SHIPPING- £9.00 (5-10 working days including Saturdays)
Our products are shipped within the following carriers, DPD, Royal Mail, FedEx, Hermes, Yodel, DHL.
In order to return your product, please email us on: Divineboxes@mail.com
And in addition, we should get back to you as soon as possible
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, and the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Please note that all delivery times are estimated and are not guaranteed to arrive within the specified time frame. Once we have completed your order and passed it over to our couriers, there can be interruptions that are beyond of our control. However, the carriers will list any postponements on their individual website’s so please always check there before getting in contact with us.
Cancellations: We give you 1 Hour before we start loading your order to make any adjustments, after this time we are incapable of changing your order as we would have now packed this and had it ready to be shipped out to you. Please ensure you email – Divineboxes@mail.com with the Subject: CANCEL ORDER / CHANGE ORDER/
We ship to UK and selected European countries.